This experience was important for both my career and personal development. Doing research with professional staff at the University has allowed me to gain insight into that non-clinical side of healthcare. Getting to work with NSO helped me fulfill my personal desire to impact the student culture here at the university which, I strongly believe, starts with the newest members of the community. Engaging in this summer experience has allowed me to take part in a project that would impact over 25,000+ lives and be part of an influential team here at Penn State that welcomes 8,000 new students every summer leaving them with a lasting impression of PSU forever.
With this research opportunity, I got to see how various health policy concepts intersect in the real world as opposed to the way they are individually presented in the classroom. Some these concepts included: population health studies, IT integration into healthcare, and rising costs in the industry. Furthermore, I got practice and improve management skills that have been introduced to me in the class with students and families that I would interact with during my time with NSO. These skills included emotional interviewing, and other concepts learned from diversity and inclusion techniques.
There has been a variety of skills and lessons learned from this summer experience. I improved my public speaking skills, as well as learned about how to conduct literature reviews for project planning purposes. In addition to this, I got the chance to see first-hand how decision-making is strategically fostered in big organizations where small choices have great consequences. From the experience with NSO, I have come to experience and appreciate the power of empathy when it comes to addressing problems and concerns from individuals. I have also gotten much better with public speaking.